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File Submission

Send Us A File Using Our FTP Services!

Many web browsers will allow access to SharePoint servers, to access our server click on the link below:

If you are able to access the site, please contact Melissa at or at 706-743-8155.

Keep in mind that different operating systems and browsers require different responses in order to connect you. You may be able to drag and drop your files directly onto the browser window, or you may be asked to browse to the file location. If sending multiple files it is usually best to place the files in a folder and zip( or stuff ) the folder before uploading. Be sure to allow the upload operation to complete before closing your browser or the file transfer will be in complete.

Having Trouble Using Our FTP Server?

If your operating system or browser will not provide you with access to our server you may want to try a free file transfer service such as Dropbox, We Transfer or Hightail.

You do need not purchase a subscription to use these services.  The free versions work just fine.

If none of these methods are to your liking, you may use any of the commercially available ftp clients such as FTP Explorer or WS FTP (Windows) or Transmit or Fetch (Macintosh) and enter our login information — Call for login Information —

Color Basics

Computer monitors, as well as smartphones, tablets, and televisions, display color as RGB (red, green, blue). Although all colors of the visible spectrum can be produced by merging red, green and blue light, monitors are capable of displaying only a limited gamut (i.e., range) of the visible spectrum.

CMYK versus RGB color spectrum

Whereas monitors emit light, inked paper absorbs or reflects specific wavelengths. Cyan, magenta and yellow pigments serve as filters, subtracting varying degrees of red, green and blue from white light to produce a selective gamut of spectral colors. Like monitors, printing inks also produce a color gamut that is only a subset of the visible spectrum, although the range is not the same for both. Consequently, the same art displayed on a computer monitor may not match what is printed in a publication. Also, because printing processes such as offset lithography use CMYK (cyan, magenta, yellow, black) inks, digital art must be converted to CMYK color for print.

It can sometimes be difficult to visualize the reason for color shift in color space conversion. The best way to see the color differences between the CMYK and RGB color spaces is to look at a color gamut comparison chart. Not all colors in the RGB color gamut will be present in the CMYK gamut. When you convert a photograph in Photoshop from RBG to CMYK, you may notice minor or even severe shifts in color, and your photograph may need color correction performed. While we can convert images from RGB to CMYK on the fly as part of our workflow, it is recommended that you perform the conversion process before sending us your files. This will help you avoid unpleasant surprises.

Digital cameras and scanners

Most desktop scanners, digital cameras, and video capture systems save files as RGB, and will need to be converted to CMYK before printing. Images found on the Internet are also RGB. Some companies provide logos and photographs on their web sites that are specifically designed for high resolution printing and are made available for designers to download. But a majority of the time, images downloaded from the Internet are low resolution and small and are not suitable for printing.

Spot colors

Digital art that is comprised of spot colors (e.g., any colors that are not CMYK process colors), requires conversion to the CMYK color gamut. Because color gamuts for spot color libraries, such as those associated with the Pantone Matching System (PMS), usually extend beyond the ranges of the CMYK color gamut, some spot colors may not be represented effectively using CMYK process inks. Unless you are actually printing in spot colors, any spot colors in your files will need to be converted to CMYK and should be done before sending your files to us.

If your project requires spot color, you should use colors from the Pantone Library when possible.

Monitor Calibration

Does your display look a little off? Not just too bright or too dim but perhaps some colors don’t look as accurate as they should or the image tends to look a bit washed out at times. If so, then it’s time to calibrate your display.Thankfully, it’s easy to make adjustments by eye. If you don’t get your display as fine tuned as you might with a colorimeter, as long as the image looks good to you, then I would classify the mission as accomplished.

Two notes before you get started:

  1. Turn on your monitor and let it warm up for 30 minutes or so.
  2. Make sure your monitor is running at its native resolution, which is the highest resolution it supports.

The quickest and easiest way to calibrate your display is to stare at a number of test patterns and use your monitor’s onscreen display (OSD) controls to adjust the contrast, brightness, color levels, sharpness, color temperature, and so on. A good resource for free test patterns is Lagom LCD monitor test pages. The site will lead you through a series of test patterns, which you use to adjust your monitor using the OSD controls — the group of buttons located on the front or side of your display.

But what if you are using a laptop that doesn’t have such buttons, you ask? Both Windows and Mac OS X feature utilities that step you through various calibration settings.


On Windows, open the Control Panel and search for “calibrate.” Under Display, click on “Calibrate display color.”

A window will open with the Display Color Calibration tool. It steps you through the following basic image settings: gamma, brightness and contrast, and color balance. For each, the tool will show you an example of what the ideal level should look like and then will provide a slider to make adjustments with a test image. For brightness and contrast, however, you will need to locate the controls; sliders aren’t supplied.

When you have finished with your tweaks, the Display Color Calibration lets you compare your current settings with the previous calibration. Click Finish to move forward with your new calibration settings and Windows will make a pitch for you to turn on ClearType, which attempts to make text more readable. If you select this option, you will then jump through five quick test screens to fine tune ClearType for the clearest, crispest text.

Mac OS X

On a Mac, go to System Preferences > Display and click on the Color tab. Next, click the Calibrate button, which opens the Display Calibrator Assistant. It walks you through calibrating your display and then creates a calibrated color profile.

PrePress Questions & Tips

What file types are accepted?

We prefer to receive a High Resolution PDF.  You should be able to print or export directly to a PDF from any of the popular layout programs. In some cases, you will need to Print to File or create Postscript which is then distilled to a PDF using Acrobat Distiller or similar programs.

The names of the presets for creating print quality PDFs vary. They are typically called Press, Press Quality or High Quality Print. Be sure that the Compatibility setting is set to the most recent version of Acrobat.

We prefer that under the Marks and Bleeds section you turn all marks off and if your project has bleeds, set the Bleed to .125″ on all sides. The resulting PDF should have dimensions equal to your trim size plus .25″ (.125″ on all sides). A typical 8.5 x 11 document would be 8.75 x 11.25.

By submitting PDF files, the job is able to move directly to the ripping stage of our workflow. However, our ability to edit these files is limited. Include bleeds, if applicable.

Do not submit file in reader spreads or printer spreads. A single file that includes multiple consecutive pages is preferred.

If you need help, we can assist you in exporting your file.   Call for other file format

Helpful Tips

Here are the top 6 problems associated with files not being “print ready”

Low Resolution Images

Incorrect Image Area and Bleeds

Frequently Asked Questions

Glossary of Printing Terms

Technical Support

Our Graphic Designers and Prepress Technicians work with a variety of software daily. If you have specific questions about preparing your files for an upcoming project with us, please contact any member of our Prepress Department at 706-743-8155.

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